Privacy Policy

Last updated: 1 April 2026

SmartB Solutions Sdn. Bhd. ("SmartB Academy", "we", "us") is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This policy explains how we collect, use, and safeguard the information you provide to us.

1. Information We Collect

When you submit our contact or registration form, we may collect the following personal data:

  • Name
  • Email address
  • Phone number
  • Company name
  • Message content
  • Course of interest and training type preference

2. How We Use Your Data

We use your personal data for the following purposes:

  • To respond to your enquiries and requests
  • To provide information about our training programmes
  • To process course registrations
  • To communicate relevant training updates, where you have given consent

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Data Storage and Security

Your personal data is stored securely on our servers. We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction.

4. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including to satisfy business, legal, and regulatory requirements. Enquiry data is kept for legitimate business purposes such as follow-up communication and record-keeping.

5. Your Rights

Under the PDPA 2010, you have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data
  • Withdraw consent for data processing

To exercise any of these rights, please contact us at academy@smartb.co.

6. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

7. Contact Us

If you have questions about this privacy policy or how we handle your personal data, please contact:

SmartB Solutions Sdn. Bhd.
Email: academy@smartb.co
Website: smartb.academy